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FAQS

At Generic Wifi our mission is...

Generic WiFi knows internet. We know how to engineer the fastest and most secure solutions and brokerage deals that bring value to everyone.

Our firm specializes in custom Future-Fiber Internet solutions that bring an incredible internet experience to tenants while generating revenue for the building similar to laundry services or a copy center.

How is Dedicated Internet Access (DIA) different from Broadband Internet?

Unlike Broadband Internet Access, Dedicated Internet Access (DIA), uses a private fiber-optic network to offer tenants a faster, more secure, and more reliable internet experiences. This means tenants will not share their internet line with other customers ensuring that internet traffic is secure and that speeds are as advertised as well as receive 24/7 technician support at a fraction of the cost with Local Internet Providers. 

What are the key benefits of building-supplied internet for tenants and businesses?

Building-supplied internet provides high-speed, reliable connectivity essential for modern businesses and tenants. It enhances property value, attracts tech-savvy tenants, and ensures a stable network for all types of online activities. It also ensures that building’s have the highest standard set for their internet infrastructure to ensure that the system can be managed and supported quickly and efficiently.

How does building-supplied internet compare in cost to individual plans?

Building-supplied internet can be (not always!) more cost-effective than individual plans. Our wholesale agreements result in lower per-unit costs by eliminating separate installation fees and using the buying power to get the best rate and service speeds the market can offer. 

How is technical support handled for building-supplied internet?

Technical support for building-supplied internet is managed by the service provider and their 24/7 dedicated IT teams. This ensures prompt and efficient resolution of any connectivity issues, providing peace of mind for both property managers and tenants. Dedicated Internet Access also comes with a contractual commitment that downtime above a certain threshold is refunded to clients. This is just one of the many ways we at Generic WiFi advocate for tenants and building owners.